Interorganizational Relationships
Bibliography
- Daft et al. (2020). Chapter 6.
BBLORPHY
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Organizational Ecosystems
- Interorganizational relationships are the relatively
enduring resource transactions, flows, and linkages
that occur among two or more organizations.
- An alternative view conceives of organizations as
participants in business ecosystems.
- Organizational ecosystems are systems formed by the
interaction of a community of organizations and their
environment.
- An ecosystem cuts across traditional industry lines.
- In an ecosystem, conflict and cooperation
frequently exist at the same time.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Systems Manufacturing and Consumer Computing
The largest companies (those with more than 10,000 employees) are, not surprisingly,
the hubs of the digital universe: they tend to have the most strategic partnerships
(black lines) and investments (red lines) .*
E-COMMERCE AND MEDIA
DATA NETWORKING
ISS GROUP
EBAY
SONY
INFOSPACE.COM
BLOOMBERG
AMAZON .COM
SEMICONDUCTORS
EPIPHANY
MICROSOFT
INTER WOVEN
SOFTWARE
COMPA Q
COMPUTER
YA HO O
COMPUTER
ASSOCIATES
VIGNETTE
CADENCE
DESIGH
SYSTEMS
OWEST
WHO RNER
SYSTEMS
PANGEA
WEBMETHODS
COMME MEANING
TIME
WARNER
BREEZECOM
WALT
DISNEY
ARM
HOLDINGS
SOFTWARE
TECHNOLOGIES
CISCO
SYSTEMS
SCIENCE
APPLICATIONS
INTERNATIONAL
LEVEL 3
COMM UH ICAT IOH S
SUN
MICROSYSTEMS
NOKIA
INSTITUTE
COMCAST
TRINTECH
CIOUP
NEW ERA OF
HERWORKS
SYMBIAN
AT&T
BROADCOM
JUMIP ER
HETWORKS
VITRIA
TECHNOLOGY
ITYC
BUY.COM
BERTELSMANN
AIBA
TECHNOLOGIES
INNIN MILI
PARADYNE
DATACHANNEL
HLAME
WHILE
TREND MICRO
LAWSON
SOFTWARE
USALYCOS
INTERACTIVE
NETWORKS
ACCENTURE
MCI
WORLDCOM
LUC ENT
TECH NO LO GIES
TEXAS
INSTRUMENTS
RED HAT
SOFTWARE
CHECKFREE
APPLIED
MATERIALS
INKTOMI
BABYCENTER
MICROTUNE
NE XA BIT
NETWORKS
CHARLES
SCHWAB
LEXRA
*Smaller companies that have no relationships with the hubs are not featured.
Organizational Ecosystems Example
PIVOTAL
SOFTWARE
GEMPLUS
TIVO
COMM. SERVICES AND EQUIP. (INCL. WIRELESS)
SYSTEMS INTEGRATION AND WEB SERVICES
INTEL
IBM
POOL
AR-TECHNOLOGIES
R. AMET
DELL
COMPUTER
SIEBEL
SYSTEMS
AMERICA
ONU NE
XEROX
BIOTECH
ROYAL PHILIPS
ELECTRON CS
Organizational Ecosystems: Is Competition Dead?
- Traditional competition, which assumes a distinct
company competing for survival and supremacy with
other stand-alone businesses, is increasingly displaced.
- A new form of competition is intensifying.
- Today's competition involves clusters of businesses
competing with other clusters.
- In an organizational ecosystem, conflict and cooperation
frequently exist at the same time.
- Is competition dead? Companies today may use their
strength to win conflicts and negotiations, but ultimately
continuing any genuine partnership demands a minimal
level of cooperation.
Organizational Ecosystems: The Changing Role of Management
- In ecosystems, managers move beyond traditional
responsibilities.
- Managers must think about horizontal processes.
- The old role of management relied on operation
roles and boundaries.
- This is a broad leadership challenge.
- In this new world, managers think about horizontal
processes in addition to vertical structures
- Useful for managers in developing horizontal
management across organizations.
D
+
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
A Framework for Interorganizational Relationships
ORGANIZATION TYPE
Dissimilar
Similar
Competitive
Resource
Dependence
Population
Ecology
ORGANIZATION RELATIONSHIP
Cooperative
Collaborative
Network
Institutionalism
SOUTH-WESTERN
CENGAGE Learning
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Resource Dependence Theory
- Resource dependence theory argues that managers in
organizations try to minimize their dependence on
other organizations for the supply of important
resources and try to influence the environment to
make resources available.
- The degree of resource dependence is based on two
factors:
- The importance of the resource to the firm, and
- The amount of power over resources allocation and use.
dreamstin
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Resource Dependence Strategies
- Resource strategies
- Adapt to or alter the interdependent
relationships.
- Use interlocking directorship.
- Joint trade associations.
- Political actions.
- Power strategies
- Large and relatively independent companies
have more options, while small suppliers with
few options.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Collaborative Networks
- The collaborative-network perspective is an emerging
alternative to resource-dependence theory.
- Companies join together to become more competitive
and to share scarce resources.
- Why collaboration?
- Collaboration allow risks to be shared.
- Cooperation is a prerequisite for greater innovation.
- Partnership is a major avenue for entering global
markets.
- Interorganizational linkages provide a kind of safety
net that encourages long-term investment and risk.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Collaborative Networks: From Adversaries to Partners
- From adversaries to partners
- Partnership is based on interdependence and
trust.
- The new model is characterized by lots of
shared information, including electronic
linkages.
- Dependence on another company is seen to
reduce rather than increase risk.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Changing Characteristics of Interorganizational Relationships
SÍ
CE
Traditional Orientation: Adversarial
Low dependence
Suspicion, competition, arm's length
Detailed performance measures, closely
monitored
Price, efficacy, own profits, limited information
and feedback
Legal resolution of conflict
Minimal involvement and up-front investment,
separate resources
Short-term contracts
Contract limiting the relationship
New Orientation: Partnership
High dependence
Trust, addition of value to both sides, high
commitment
Loose performance measures, problems
discussed
Equity, fair dealing, both profit
Electronic linkages to share key information,
problem feedback and discussion
Mechanisms for close coordination, people on
site
Involvement in partner's product design and
production, shared resources
Long-term contracts
Business assistance beyond the contract
Population Ecology
- A population is a set of organizations
engaged in similar activities with
similar patterns of resource
utilization and outcomes.
- The population ecology perspective
focuses on organizational diversity
and adaptation within a population
of organizations.
- The changing environment determines
which organizations survive or fail.
- Technology continues to change the
environment.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Population Ecology Research Questions
- Within a population, the question asked by
ecology researchers is about the large
number and variation of organizations in
society.
- Why are new organizational forms that create
such diversity constantly appearing?
- Innovation and change in a population of
organizations take place through the birth of
new forms and kinds of organizations more
than by the reform and change of existing
organizations
Tallest at arch of back
Forehead has
two humps
Forehead
curves smoothly
Ears
cover
shoulder
Tallest at shoulder
Back dips
Ears do not
cover shoulder
3
Two lobes
of flesh on
tip of trunk
Looser, more
wrinkled skin
Single lobe of
flesh on tip
of trunk
Four or five toes
Four toes
Five toes
Asian Elephant
(Elephas Maximus)
Three toes
African Elephant
(Loxodonta Africana)
SOUTH-WESTERN
CENGAGE Learning
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Population Ecology: Adapting to Change
X
X
Why do established organizations have such a hard time adapting to a
rapidly changing environment? The limitations come from
- heavy investment in plant,
- equipment and specialized personnel,
- limited information,
- established viewpoints of decision-makers,
- the organization's own successful history that justifies current procedures and
- the difficulty of changing corporate culture.
New organizational forms are emerging all the time.
The population-ecology model is developed from theories of natural
selection in biology.
The terms evolution and selection are used to refer to the underlying behavioural
processes
SOUTH-WESTERN
CENGAGE Learning-
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Population Ecology: Organization Form and Niche
- Organization form and niche
- Organizational form
- It is an organization's specific technology,
structure, products, goals and personnel.
- Each organization attempts to find a niche.
- Niche
- A domain of unique environmental resources
and needs sufficient to support the organization
- Process of ecological change
- New organizations are always appearing in the
population.
- Variation - selection - retention.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Elements in the Population-Ecology Model of Organizations
Variation
Selection
Retention
Large number
of variations
appear in the
population of
organizations
Some organizations
find a niche and
survive
A few organizations
grow large and become
institutionalized in the
environment
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Population Ecology: Strategies for Survival
getty
FluxFacto
- Organizations and populations of organizations are
engaged in a competitive struggle over resources, and
each organizational form is fighting to survive.
- The struggle is most intense among new organizations.
- Generalist and specialist strategies distinguish
organizational forms in the struggle for survival.
- Organizations with a wide niche or domain, that is,
those that offer a broad range of products or services
or that serve a broad market, are generalists.
- Organizations that provide a narrower range of goods
or services or that serve a narrower market are
specialists.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro
Institutionalism
- The institutional perspective describes how
organizations survival and succeed through
congruence between an organization and the
expectations from its environment.
- Institutional environment
- Norms and values of stakeholders.
- Adopt structures and processes to please outsiders.
- Legitimacy - an organization's actions are
desirable, proper and appropriate.
OEII (Grupo 1). Prof. José Luis Roldán Salgueiro