Lingua Inglese
Scienze e Tecnologie della Comunicazione
Prof.ssa Ilaria Iori
University of Ferrara
28 Feb 2025
ERRAR
13 % 9
Dipartimento
di Studi Umanistici
. EX L
US .
POREOverview
- COMMUNICATION
- COMMUNICATIVE
ACTS
(FUNCTIONS)
- MEDIATION
- LANGUAGE &
DISCOURSE
- TEXTWhat is communication?
me on my way to make bad decisions
Communication is the process of transmitting information from one entity to
another > interpersonal/mass communicationme on my way to make bad decisions
Understanding Communication
What is
communication?
Your
friend
Message
You
Medium
Communicative Acts
What is a communicative act?
Roman Jakobson -
The functions of language
Understanding the purposes language serves in communication
Defining a Communicative Act
- Intentional action performed by individuals or groups to convey
meaning or information to others.
- It involves the use of language, gestures, symbols, or other forms of
expression to share thoughts, feelings, or ideas. > verbal vs. non-
verbal
- Communicative acts can range from simple interactions, like
greetings or questions, to complex exchanges, such as speeches,
advertisements, or social media posts.
- They play a crucial role in interpersonal relationships, social
interactions, and the exchange of information within societies.
ARIAE UNIVER
ERSITA
. FERRAR
13 V
91
TUS
EX LABORE FRUC
Università
degli Studi
di Ferrara
Dipartimento
di Studi Umanistici
Key Components of a Communicative Act
What is a communicative act?
Key components of a communicative act include:
- Sender: The person or entity initiating the communication. (who sends the
message)
- Message: The content being communicated, which can be verbal, non-verbal,
written, or visual.
- Medium: The channel through which the message is transmitted, such as
spoken language, written text, images, or digital media.
- Receiver: The person or audience receiving the message.
- Context: The situational factors, cultural background, and environmental
conditions that influence the meaning of the communication.
FERRAR
ARIAE UNIVER
ERS
Università
91
degli Studi
di Ferrara
Dipartimento
di Studi Umanistici
EX LABORE FRUC
TUS
Example of a Communicative Act in a University Project
A student sends a message in
the group chat for a university
project
"Hey everyone! I just
finished the slides for
our presentation. Can
someone check them
before we submit? Also,
Marco, can you add the
conclusion? Thanks!"
Sender
Message
Medium
Receiver
Context
- Sender -> The student
writing the message.
- Receiver -> The other group
members (especially Marco,
since they have a specific
task).
- Message -> The request to
check the slides and for
Marco to add the conclusion.
- Medium -> WhatsApp (a
digital messaging platform).
- Context -> The university
project and its deadline.
Jakobson's Functions of Language
Jakobson's
Functions
- Referential function (giving information)
- Emotive Function (expressing feelings)
- Conative Function (trying to influence someone)
- Phatic Function (keeping communication open)
- Metalinguistic Function (talking about language
itself)
- Poetic Function (focusing on how the message
sounds or looks)
Referential and Emotive Functions
Jakobson's functions
- Referential Function: This function focuses on the context or
information being conveyed. > The meme conveys the idea
of someone knowingly making bad decisions. The context is
humor based on self-awareness and recklessness.
- Emotive Function: This function expresses the speaker's
feelings or attitudes. > The sender might be sharing this to
express their own mood or state of mind, possibly hinting at
making impulsive choices or laughing at their own decisions.
- Conative Function: This function aims to influence the
behavior of the receiver. While the meme is not a direct call
to action, it might encourage the receiver to react, engage, or
relate-perhaps by responding with another meme or
commenting on it.
le on my way to make bad decisions
Phatic, Metalinguistic, and Poetic Functions
Jakobson's functions
- Phatic Function: This function establishes or maintains
communication. Sending this in a DM keeps the
conversation going.
- Metalinguistic Function: This function clarifies or
elaborates on the language used. > There is no explicit
explanation of the language used in this meme, but the
phrase "me on my way to make bad decisions" follows an
internet meme structure, which both sender and receiver
are expected to understand.
- Poetic Function: This function emphasizes the aesthetic
qualities of language. > The humor comes from the
contrast between Kermit's determined pose and the
caption, making it an effective and relatable meme.
le on my way to make bad decisions
Applying Jakobson's Functions to an Anti-Smoking Ad
Jakobson's functions
Quick.
&G S
Slow.
WANT HELP? PHONE THE SMOKELINE ON 0800 84 84 84.
Jakobson's functions
Quick.
Slow.
WANT HELP? PHONE THE SMOKELINE ON 0800 84 84 84.
- It informs us of the danger of
smoking indirectly (referential
function).
- It communicates a point of view
(expressive / emotive function): The
ad indeed conveys an emotional
stance or viewpoint by portraying the
cigarette as a slow form of harm. This
shows the advertiser's disapproval of
smoking, aimed to provoke a reaction
in the viewer.
Jakobson's functions
Quick.
Slow.
WANT HELP? PHONE THE SMOKELINE ON 0800 84 84 84.
- The call to action ("Want help? Phone
the smokeline ... ") clearly aims to persuade
the viewer to quit smoking, fulfilling the
conative function of directing the viewer
toward a specific behavior (conative
function).
- The ad establishes a connection with the
viewer by grabbing their attention through
a striking visual contrast (bullet vs.
cigarette), opening the communication
(phatic function).
Jakobson's functions
Quick.
Slow.
WANT HELP? PHONE THE SMOKELINE ON 0800 84 84 84.
- In this ad, the juxtaposition of the bullet
and cigarette, paired with the simple text
"Quick." and "Slow.", creates a powerful
metaphor. The bullet symbolizes a fast,
immediate death, while the cigarette
represents a slower, but equally deadly,
form of harm. The poetic function lies in
the way this visual and verbal contrast
conveys the message artistically and with
impact.
Understanding Mediation
What is mediation?
Tweet:
No wonder this photo
of #Rembrandt's
#Nightwatch has gone
viral. It's a perfect
metaphor for our age
RT
FERRAR
RARIAE UNIVERS
9
ERSITA
EX LABORE FRUC
TUS
Università
degli Studi
di Ferrara
Dipartimento
di Studi Umanistici
Interpreting a Tweet
Understanding this tweet
requires that we are able
to figure out how the
language in the message
interacts with visual
communication and with
the kinds of expectations
we bring to the
message as a result of
being members of our
societies. (3)
FERRAR
RARIAE UNIVERS
9
ERSITA
EX LABORE FRUC
TUS
Università
degli Studi
di Ferrara
Dipartimento
di Studi Umanistici
Characteristics of Mediated Messages
FERRAR
RARIAE UNIVERS
9
ERSITA
EX LABORE FRUC
TUS
Università
degli Studi
di Ferrara
Dipartimento
di Studi Umanistici
This message is mediated:
- It happens through a specific medium
(Twitter, now X)
- It is about media and how we believe
media should or should not be used
The medium can be problematic because
it affects the message in many ways:
- How messages are constructed
(length, word choice, register ... )
- Who creates messages and who has
access to those messages
The picture represents the use of 2
media:
- Twitter
- Rembrandt's painting
Media Ideologies
Media Ideologies
Media ideologies: the sets of conventions and beliefs we associate
with media use (Ilana Gershon 2012, qtd. 5)
- How different media should/should not be used
- Where and when different media should/should not be used
- What sort of people should/should not use them
- Whether they should be used with other people or not
- What sort of messages should/should not be communicated through
them
Our focus will be on what media do, rather than what they are
FERRAR
13 1% 9
Dipartimento
di Studi Umanistici
Tus
PORE
Media Convergence
Media convergence (Jenkins 2006)
What looks like 1 medium, in fact, contains many media: think of a
smartphone, which acts as:
- A TV
- A postal service provider
- A radio
- A music player
- A camera
- A web browser
- A phone
- FERRAR
ARIAE UNIVER
ERS
Università
degli Studi
9
di Ferrara
TUS
EX LABORE FRUC
Dipartimento
di Studi Umanistici
The Complexity of Media
The complexity of media
- Media is more than just TV, newspapers, or social media.
- Includes physical objects (paintings, buildings), electronic devices,
and digital platforms.
- Media shapes how messages are formulated, transmitted, and
received.
- Example: The constraints of Twitter (280 characters, hashtags,
retweets) influence how language is used.
Mediation and Communication Capabilities
What's mediation?
All interactions are mediated.
Language is a form of mediation. (Lev Vygotsky, 1962)
Media are «extensions> (McLuhan, 1964): they extend our
communicative capabilities; they extend what we can do and who we
can be.
We also deal with social conventions regarding media use, these are
valid within specific communities and cultures. They can be called
media ideologies (Gershon 2012): e.g. breaking up with a romantic
partner.
ARIAE UNIVER
FERRAR
91
EX LA
LABORE FRUC
ERS
Università
degli Studi
di Ferrara
TUS
Dipartimento
di Studi Umanistici
The Power of Mediation
The power of mediation
- Mediation:
- The process by which media facilitates communication.
- how meaning is shaped, transformed, or negotiated between speakers,
cultures, and texts.
- Lev Vygotsky (1920s): Tools (both physical and mental) shape
human actions.
- Marshall Mcluhan (1964): "Media as extensions of man"-
technology expands our abilities.
- Example: A smartphone is not just a phone; it's an extension of our
memory, communication, and social engagement.
Language and Mediation
Intertwined Nature of Media and Language
Language and mediation
- Media and language are deeply intertwined.
- Understanding a message requires more than just recognizing
words or images-it involves cultural knowledge and context.
- Language isn't just words-it includes images, symbols, and body
language.
- Understanding a message often depends on multiple forms of
communication.
- Example: Emojis and GIFs change the meaning of text messages.
Linguistics and Critical Discourse Analysis
Language and mediation
- The scientific study of language is called linguistics
- The same descriptive approach is employed here: what does
language do?
- One interesting approach to studying language is called critical
discourse analysis: its purpose is "to reveal how language can be
used to manipulate people and the power relations that are
'hidden' in linguistic structures" (p. 6)